Built for the processes that keep breaking.
We don't sell by vertical. We sell by process. These are the functions where the work is high-volume, exception-heavy, and spread across systems that were never built to talk.
Finance & accounting
Highest fitInvoice exceptions, reconciliations, and close-cycle work that used to sit in someone's queue. The rules already exist as tolerances, which is exactly what an agent needs to act safely.
- Three-way match with variance tolerances your finance lead sets
- Vendor query drafting and follow-up, escalated when it stalls
- Month-end schedules assembled and flagged, never posted blind
HR & people ops
Strong fitHire to retire generates the same kind of work at every stage: a form to fill, a system to update, a checklist to chase. The agent does that part. Every decision about a person stays with a person.
- Onboarding and exit checklists run the same way every time, across every system
- Core HR changes propagated across HRIS, payroll and access together
- Payroll data checked before the cutoff, exceptions routed to a person
Supply chain
Highest fitOrder matching, vendor communication, and shipment exceptions handled without a ticket. Most of the delay here is waiting for a human to read an email and update a second system.
- Order acknowledgements reconciled against the PO automatically
- Delay notices read, impact assessed, the right planner told
- Short shipments raised with evidence attached, not a blank form
Customer operations
Strong fitMulti-step case resolution across systems that were never built to talk to each other. Not a chatbot on the front. The work behind the ticket, done properly.
- Case triaged, context gathered from every system before a human sees it
- Refunds and credits prepared to policy, approved by a person
- Follow-ups chased until the case actually closes
Revenue operations
Strong fitQuote-to-cash steps that stall between sales, finance and delivery. The CRM is rarely wrong because people are careless. It's wrong because updating it is someone's fourth priority.
- Contract terms extracted and pushed into the billing record
- Renewal and usage signals assembled before the QBR, not during it
Compliance & audit
Evidence work onlyGathering evidence, not making the judgement. The agent assembles the pack and cites every source. A person signs it. That line does not move.
- Control evidence collected on schedule with the trail attached
- Exceptions surfaced early instead of during the audit window
Anything where the process is undocumented and contested, where the decision carries legal exposure, or where a scheduled job would fix it for a fraction of the cost. We would rather lose the engagement than build the wrong thing well.
Don't see your process?
Describe it in two sentences. We'll tell you honestly whether an agent is the right fix.